FAQ
When will my order ship?
Your order will go out within three business days.
Do you offer free shipping?
Yes, we offer free shipping to any of the 48 states when your order is over $65.
What are your shipping rates?
For USA rates vary from $1.00-$10.00 and international $10.00-$45.00
What postal carrier do you use?
We use UPS or USPS
What countries do you ship to?
Currently we ship to: Armed Forces Americas/Europe/Pacific, Australia, Austria, Belgium, Canada, Denmark, England, Estonia, Finland, France, Germany, Guam, Ireland, Italy, Japan, Luxembourg, Marshall Islands, Micronesia, Netherlands, New Zealand, Northern Marina Islands, Mexico, Norway, Palau, Poland, Portugal, Puerto Rico, Reunion, Samoa, Spain, Sweden, Switzerland, United Kingdom, Virgin Islands and Wales.
How can I track my international order?
All international orders are shipped via USPS, UPS or DHL Worldwide Express. A shipping confirmation will be sent to you via email once your order has been processed. The confirmation email will provide all information needed to track your order. Normal delivery time on international orders vary from one country to the next, but most deliveries are between five and ten days.
Who pays for any taxes, duties and fees?
The customer is solely responsible for all duties, import taxes and brokerage fees (if applicable). These are not included in the cost of shipping or handling of your order. Customs, duties, and taxes vary widely from country to country; please check with your local customs agency for details on estimated costs. Customs, duty, and taxes are non-refundable: so if you refuse a shipment because of unexpected import fees, the cost of the original shipping, any brokerage/customs/duty/taxes, and any return shipping charges will not be refunded.
